Terms and conditions


We may use your data to contact you about future Quality Healthcare Awards or other events that may be of interest to you.



  • There is NO FEE payable for entry

  • The entrants should ensure they have written permission from any owner of the supporting material they wish to upload. This includes: literary works such as articles, pictures and graphics, Blueprints of architecture, audiovisual recordings, sound recordings and power point presentations.

  • All entries must be truthful and correct.

  • The project, campaign, programme, publication or activity should have taken place or completed between 1st January 2022 and 23rd February 2024.

  • Entries must be submitted online on the website. You will receive a confirmation email once your entry has been submitted.

  • Entrants can submit entries in more than one award category but NOT MORE than TWO entries for the same project, campaign, programme, publication or activity . Where an entrant has more than one eligible project, campaign, programme, publication or activity they can only submit entries for NOT MORE than THREE different projects, campaigns, programmes, publications or activities .

  • The entry document MUST be in MS Word; use Calibri or Times New Roman and font size of 12. The support documents can be in MS Word, PDF, Excel, PowerPoint or JPG.

  • The entry document should NOT be more than 1000 words, with SINGLE spacing.

  • Video/audio attachments should not be more than 5 minutes long.

  • Entries must be submitted before the deadline. Deadlines may be extended at our discretion.

  • Only complete entries will be considered. Entries that do not meet the set guidelines will be deemed invalid.

  • Finalists may be required to provide some additional information upon request.

  • Winners will be announced during the award ceremony.

  • The winners will be selected based solely on merit.

  • All entrants agree that the judges decision will be final.

  • The independent multistakeholder judging panel ensures integrity, inclusion, credibility and transparency in the evaluation process.

  • In a case where no entry is submitted in a given award category, the judges will declare the category null. The judging panel also reserves the right NOT to select a winner in any given award category at their own discretion if the submitted entries are invalid or not eligible for the award, without recourse.

  • Entrants cannot contact us or the judges in favour of their award application (lobbying), doing so will lead to disqualification.

  • The entrant agrees that we reserve the right to publish details of submitted entry document (NOT the Support Documents) in whole or in part, in any awards related publications for instance the Annual Winner Features Magazine or other multimedia materials as best practices (view previous Winner Features Publications here https://qualityhealthcareawards.com/learning/). Entrants are encouraged to highlight any senstive/confidential information on the entry document in green.

  • The entrant indemnifies, and agrees to keep us indemnified for any claims arising out of any material, statements or claims made as part of their entry.


The following factors will be put into consideration depending on the award category;

  • Strong Leadership and Governance 
  • Quality and relevant objectives
  • Strategic planning
  • Systems approach
  • People centredness
  • Improved processes
  • Evidence-based decision making
  • Staff and community engagement
  • Continuous improvement
  • Efficiency
  • Ethical Soundness
  • Good relationship management and partnerships
  • Innovativeness 
  • Outcome/Results
  • Impact on healthcare 
  • Sustainability
  • Potential to scale up and replicate
  • Presentation of entry document (Brevity and clarity)
  • The project, campaign, programme, publication or activity should have taken place or completed between 1st January 2022 and 23rd February 2024. 


The venue or the date of the event may be changed if necessary for reasons beyond our organization’s control. You will be notified early enough in case this happens and your booking will be transferred to the new venue or date.



The "Quality Healthcare Awards", "Quality Healthcare Kenya Awards", "QHKA", and "Patient Voice" are trademarks. This is to protect unauthorized use and infringements. These trademarks cannot be reproduced or used without written consent from us.

The award finalists and winners can use the exclusive badges provided by us for branding and publicity, however our logos MUST not be used without written consent from us.

Honoring excellence, celebrating innovation and positive contributions by individuals and organizations in the Kenyan health sector.

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